Emanuel Medical Center strives to provide excellent patient centered care, here are some headlights from our rating that proves what our patients think: Nurse Communication rated a 4 along with Doctor Communication as a 5 rating; Staff responsiveness is also rated a 4; Communication about medicines rated as a 4 along with Overall hospital with a 4 rating and lastly Recommend hospital rated a 4.
CMS' rates hospitals on a one-to-five-star scale based on the 11 publicly reported measures in HCAHPS survey, which assesses patient experiences through Cleanliness, nurse communication, Doctor communication, staff responsiveness, pain management, communication about medicines, discharge information, care transition, overall hospital rating, quietness and recommend hospital. The latest updated data is based on HCAHPS surveys collected between Oct. 1, 2015, and Sept. 30, 2016. Out of 3,504 hospitals eligible for a rating, 215 received a five-star rating; 1,203 received a four-star rating; 1,468 received a three-star rating; 543 received a two-star rating; and 76 received a one-star rating.