EMC Job Opportunities

"Work and live in a community that appreciates you. Practice your profession where it matters. Lower cost of living, higher quality of life. Emanuel Medical Center wants you!"

Emanuel Medical Center, P.O. Box 879, 117 Kite Road, Swainsboro, GA 30401
Fax: 478-289-1385 Email: humanresources@remove-thisemanuelmedical.org


485 Director, Clinic Operations

Job Type
Contract Type
Job Description
  • Oversees the daily operations of ERH employed medical practices and strives daily to achieve steady progress of clinic goals.
  • Assists hospital CEOs, ERH President of Operations and Sr. Management in developing and implementing the strategic long-and short-range plans.
  • Anticipates and addresses physician needs.
  • Resolve problems with clinic personnel, patients/families and hospital departments as they arise.   
  • Meet with providers concerning escalated matters of significance, resolve issues and preserve relationships.
  • Responsible for the mentoring and development and performance evaluation of clinic managers. 
  • Holds regular staff meetings with clinic manager and provider opportunity for participative planning
  • Works with ERH’s managed care contracting team in negotiating managed care plans and ensures provider enrollment with payer plans of employed providers.
  • Maintains compliance with governmental regulations and industry requirements, including the reporting, ongoing certification and operations requirements of Rural Health Clinics (RHCs).
  • Enhances operational effectiveness, emphasizing cost containment, high-quality patient care and increased staff productivity.
  • Specific oversight of provider contract functions.
  • Assists in the recruitment of providers
  • Oversees the onboarding of all new providers and new clinics.
  • Assist hospital CFO’s and leadership in the development of capital and operational budgets and operates within approved budgets and maximize clinic profitability.
  • Ensure clinic processes support best practices with revenue cycle management and works closely with billing company and clinic personnel to improve claim denials.
  • Oversite of ERH’s precertification program and staff
  • Coordinates operational aspects of quality improvement activities with the Director of Clinic Quality
  • Work with leadership to set goals, clearly define operations, and develop appropriate performance standards, metrics and reporting tools.
  • Facilitate data-driven decision making across the organization that leads to meaningful actions.
  • Demonstrate successful execution of business strategies.
  • Develop, establish and direct execution of operating policies to support overall company policies and objectives.
  • Represents clinics and interacts with regulatory agencies, insurance carriers and other professional and community groups.
Job Requirements


  • Demonstrated knowledge of the principles and practices of health care administration, fiscal management and government regulations and reimbursements.
  • Must be able to exercise a high degree of initiative, professionalism, judgment and discretion.
  • Skilled at training and implementing electronic medical records.
  • Ability to plan, organize and integrate priorities and deadlines and juggling multiple projects concurrently.
  • Proven leadership skills and ability to build effective teams to achieve goals and objectives.
  • Strong verbal and written skills, ability to effectively interact with all levels of the organization.
  • Results-oriented individual with ability to build relationships and implement solutions.
  • Demonstrated change agent. Must have strong influential skills to generate buy in for change initiatives.
  • Working knowledge of health information systems and policies and procedures to manage operations and ensure effective patient care.
  • Experience negotiating provider contracts, knowledge of provider reimbursement methodologies and practice implementing provider contracts.
  • Must have a demonstrated strength in collaborative management style and be self-motivated and able to work independently.
  • Solid decision making skills required. Must possess the ability to analyze information effectively to arrive at critical decisions and take effective action.
  • Education and Experience:

  • 4-6 years of medical office management experience with multiple locations/providers. Bachelor’s degree in business or health administration required.  OR:
  • 8-10 years of Medical Office management experience with multiple providers. Associate degree in business or health administration.
  • Experience with Medicare and Medicaid programs and their regulations, guidelines and standards.

    Essential Functions

  • This position requires travel